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how to answer how can i help you?

January 16, 2021 by  
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B: "I'm looking for a cocktail dress for a wedding." If it is something simple - like they just lost their ring, you /can/ help search for it. However, think about it this way: The interviewer is the one posing this question. TIE YOUR ANSWER TO THE JOB: Use your response to demonstrate skills and qualities that are valuable in the role. A candid answer will show your prospective employer your growth-mindset and will demonstrate a sense of self-awareness and honesty,” writes Jeevan Balani, Founder and CEO of Rocket Interview and frequent Glassdoor contributor. it is not the question of help or assist , the real question is how can you help or assist to get the customer satisfaction , from the customer's point of view help or assist doesn’t matter as long as … Especially when answering about your weaknesses, framing is critical. Which ones do you identify with? Have a nice day As important as the “why” is, you’ll also want to take things a step further to illustrate why it matters. When not to answer. * I'll hold it for you. So, I know that this first tip can seem a little counterintuitive (or, honestly, impossible). These questions can take enormous powers of self-reflection to give an honest answer to. But with soft skills, you have to tell them the story. “I really want to keep my pens more organized. Clearly, the answer to this is not to stop offering help. I ended up narrowly making the deadline, but it caused my team and my manager a lot of stress. They might want to assess what potential issues there could be, too. * Please, just ask, okay? You catch more flies with honey, right? And, he wouldn’t do so if he didn’t want you to actually answer it with a thoughtful, constructive response. As it currently stands, this question is not a good fit for our Q&A format. Secondly, it encourages an extended conversation that will allow you to learn more about the company and the way it operates—which is helpful in determining whether or not you could actually picture yourself there. There isn’t one “perfect” answer for how you handle stress in the workplace, but your goal in the interview should be to show employers that you stay calm, think logically, and stay productive. Kat is a Midwest-based freelance writer, covering topics related to careers, productivity, and the freelance life. It can help them assess whether your strengths and weakness will make you the right fit for your job, if your disposition will be a good fit with the team you’re working on and if you’ll fit into the company culture as a whole. When I left, a number of people on the team thanked me for the, When I worked as a consultant, I often had to give presentations to high-level executives at the company we were consulting at a day’s notice or less. Task: Briefly describe the task/situation you handled, giving relevant details as needed. How would you ask your spouse to get you some water? Or lazy. That way, they’ll feel confident that you can cope with stress in their job, too. The truth is, most trick questions are designed to trick your mind, which is why the answers to trick questions are usually illogical and funny. There isn’t much standing between you and help. I’d love to know more about your process.”. First, it makes it clear that you’re a team player who doesn’t stick with a “my way or the highway” philosophy. Employers want to hear in your own words why you’re a good fit for the job and for the company. Also, research on the company’s culture can help you decide which strengths and weaknesses to highlight, and how. Assess how it will be helpful for you in the future. Your answer: How would you ask around for help? Sometimes an interviewer will even intentionally try to trip you up verbally so that he or she can see how you respond under pressure. Impacts sales? After a while, I started noticing a pattern in my career that I would work very hard on projects, staying up all night to finish them in advance of deadlines, and making it a goal for myself to be the first one in the office every morning and the last one to leave. See also: can, help, how. from my mentors at work, and I’ve started making detailed schedules weeks — and even months — ahead. Can you identify with any of them? You also don’t want to turn your weakness into a humblebrag, like “it’s hard for others to keep up with me because I think so fast.” So striking a reflective tone is key, which you can do by highlighting what you have learned about your weakness, and what you are doing to improve it. It’s a chance for them to assess your capacity to be self-reflective. “It’s perfectly natural to say, ‘One skill I haven’t been able to use much in my current role is [insert skill]. You can hear him say it in this clip. — You can shorten this to “good” if you’re feeling relaxed. I want to answer no, but straight "NO" sounds rude. It’s selfless, considerate, and kind. Past examples show employers the kind of work you will likely do for them. 1. When an interviewer asks a question with many possible answers, it is an opportunity for you to help them get to know your strengths and talents through your own words. For short-answer questions, you enter a response. But, on the flipside of that coin, you’re hesitant to critique anything. After all, it’s an interview, and most people make hires because they believe that person can make a positive difference at the company. If you ever visit Denmark though, beware, cos “How are you?” can be am invitation for conversation. She's also an Employment Advisor at a local college, and loves helping students prepare to thrive in careers (and lives!) Can you imagine how amazing it makes them feel that you care enough to want to assist them in some way? Handling Professional Calls Pick up after 2 or 3 rings. “Just listen and validate one’s feelings.” As a therapist I am trained to “apply clinical interventions” … Effects of Alcohol. Backing up each strength or weakness with a relevant anecdote is critical to giving the interviewer the full picture of why you excel in one area, or what areas you’re working to get better in. Whether the question you’re asked is “what attributes will make you shine in this role?” or “what areas of your approach to work are you looking to improve?”, taking a hard look at your strengths and weaknesses — and learning how to communicate them effectively in a professional setting — will be invaluable for your next interview. In addition to The Muse, she's a contributor all over the web and dishes out research-backed advice for places like Atlassian, Trello, Toggl, Wrike, The Everygirl, FlexJobs, and more. If so, what have you done to improve these weaknesses? You feel pressured to provide suggestions and ideas, without having all of the nitty gritty details of their goals, their capabilities, and how exactly they operate. on myself and to stick to a doable schedule so that I don’t risk burning out like that again. It can help them assess whether your strengths and weakness will make you the right fit for your job, if your disposition will be a, Don’t minimize yourself by dwelling on your weaknesses, Don’t give examples that are too unrelated to work, Don’t give an example that will set off a. Believe me, I’ve been there. You don’t want to make it seem like your flaws are immutable, or worse, incriminate yourself. One of your interviewers—who happens to be the Director of Marketing—is currently ranting and raving about the recent website redesign they went through. Also, make a good research about the company, it will give you an idea about the company goals and work culture.. Use this information to answer this question by incorporating your skills and traits along with it. A: "How can I help you?" I’ll figure something out with the pencils.” You don’t want to answer with something you could nail in five minutes flat, or you’re showing a distinct misunderstanding of your role and your ability to offer tangible value. I used to hound employees in advances of deadlines, because I was afraid if I didn’t, they wouldn’t turn in the work on time. So, I know that this first tip can seem a little counterintuitive (or, honestly, impossible). Even if your mind is racing through all of the things you’d immediately change about the way the company does something, there has to be at least one thing you think the company is already doing well. A candid answer will show your prospective employer your growth-mindset and will demonstrate a sense of self-awareness and honesty,”. What are your weaknesses? Take a minute and picture this: You’re in a job interview for a position you’re really excited about. Generally, you’ll focus on your soft skills as strengths — there are other ways for interviewers and recruiters to glean hard skills, whether it’s through take-home assignments, a coding interview or examples of your past work. BE HONEST: Don’t claim hobbies and interests that aren’t your passions. * Tell me what I can do. Sometimes I would be interrupted and challenged, and I had to stand my ground, explain myself clearly and keep my cool. Here are the best resources to help you: The 45 Questions You Should Ask In Every Job Interview, How to Prepare for a Behavioral Interview, 6 Anecdotes You Need to Rehearse Before Your Next Interview. Provide concrete examples from past jobs to show how you have contributed to other companies. If you want a quick boost of happiness, this is a no brainer. I’m still working to create accurate timelines that I can easily follow, but I am heartened because I’ve found that it actually puts me at ease to work with a schedule. However, most of the questions are simply meant to help assess your professionalism, work ethic, and likelihood to fit in with the team of people at the company. * Leave it to me, I will take care. Use your answer to show employers that you’re self-motivated and actively looking for ways to improve your skills and value in your career. Backing up each strength or weakness with a. is critical to giving the interviewer the full picture of why you excel in one area, or what areas you’re working to get better in. You know, throw out the dead ones, keep the Sharpies away from the ballpoints. We’ve listed the questions and answers with explanations. That way, the person from whom you're requesting help knows you've tried to … When you identify that one thing? Say hi on Twitter, 10% off Career Coaching | Use code NEWYEAR10 thru Jan 17th |. I also took it upon myself to take some of the more cumbersome tasks that others didn’t want to do. Again, you might choose to highlight some hard skills that are a weakness for you too, for example not being good with math, not being versed in a particular type of software or having trouble spelling — but only if it's non-essential to the role. You bring your own ideas to the table, but you still maintain an open-mind. Describe specific examples of how effective you have been in your other positions, changes you have implemented, and goals you have achieved. and fluently about material I had only drawn up the day before. Maybe we can just try to rethink how we offer help, and make sure that it’s, ya know, actually helpful. I organized regular bonding sessions for our team that helped break down some boundaries in the office. Copyright © 2008–2021, Glassdoor. So, what do you do? The Absolute Worst Question To Ask: How Can I Help You? I’m nervous about our English test. How can I help you? After this, you tell them that you need help. You may find that you prefer to mix two styles or that some situations call for one style and other situations need another. Here are some example anecdotes for the strengths and weakness we defined above: Told right, your answer to this question can inspire the interviewer and give them an intimate picture into how you work. Gross Pay: What’s the Difference. It’s a win-win! So far, not a single deadline has been missed! That means you need to try to resist getting too bent … To correctly answer this question, you need to be able to comfortably describe your strongest attributes. An offer for assistance, often from a salesperson or employee. . But, you need to elaborate and explain exactly why you’d make that change you’re proposing. my employees. But there’s a few things you need to keep in mind when delivering your answer, so that it doesn’t come off as bragging, overly humble or other common pitfalls. And if you’re looking for the latest in employer solutions and advice, we recommend our Talent Solutions Blog. It’s great if you’re a pro at skill X, but the job requires skills A, B and C, then your expertise in skill X might not be relevant. What is the key benefit behind your suggestion? I won’t even try to deny that this dreaded question is enough to inspire quite a bit of anxiety. “Great!” “I’m doing really well, thank you,” or “Fantastic!” are all good ways to answer. Your teacher can post 2 types of questions: short-answer or multiple-choice. You don’t want to come off as condescending, high and mighty, or overly critical. Impressive, right? Thanks for finding us! “HR pros see through the, ‘I’m a perfectionist,’ response,” Lauby says. I won’t even try to deny that this dreaded question is enough to inspire quite a bit of anxiety. On one hand, you want to demonstrate that you bring a lot of expertise, brilliant suggestions, and all-around value to the table for this employer. Job interviews can get surprisingly intimate. One of the things that can make this question so tricky is that you don’t actually work there yet. This interview question can be tricky, but don't stress too much — with proper preparation, you've got it in the bag! Like, what you did already looks super great.”. It’s also okay to say you ask for help. Do you ever set aside the time to take a look in the mirror to see where you are letting others — and yourself — down, and how you can improve? Be transparent with any benefit or agenda. It’s a classic communication tactic—starting with the positives helps to cushion the blow and make it clear that you’re offering constructive advice, rather than trying to brutally tear down their existing efforts. Practice your answer at home! Ask the prospective client or partner what he finds valuable, and offer an example of how you can help. You may even learn some new things about yourself along the way! But when you do this, (and this is very important) don't say exactly what you want them to do for you. You never really know, so be prepared for a surprise. Confession time: This is a true story. If the company is known to be fast-paced and dynamic, you might want to highlight your strength in juggling many projects at once or your ability to pivot quickly to new tasks. If you’re anything like me, you’ll ramble your way through a closing that looks something like, “So, yeah, I guess that’s what I’d do. Talk to a family member or friend and ask what they most need help with and offer your services. Get me some more water, please. * Need some help? But, as long as you approach the question in the right way, you can actually work the entire conversation to your advantage. Or, you could ask them a question about the product you were looking at. By offering before they need to ask you, you are showing that you care about them. Being prompted to provide suggestions for improvements in an interview—regardless of the position you’re going after—can be a tough situation to navigate. “Employers expect candidates to have weaknesses... so you are better served by answering the question frankly. Give a genuine answer and never a generic answer like, “well, sometimes I work too hard, so I need to learn to take more breaks”. And, that’s why it’s important that you preface your reply by sharing that you’re speaking from your previous experience. Check out our Talent Solutions Blog. How can you prove that you have great ideas—without straight up bashing what the company is already doing? On a more general note, try to match your strengths to the job description. You’re not on your high horse pretending to know everything about their company. Now that you’ve got a solid list of your strengths and weaknesses, is it enough just to list them out when you’re asked during a job interview? Depending on the job, you might also choose to include hard skills in your strengths, citing your ability to code in a variety of languages, your knowledge of a foreign language or your experience as a copy editor as examples of why you would be a strong candidate for the job. In how to answer how can i help you? own ideas to the latest in employer solutions and advice, we recommend Talent... Goals you have implemented, and offer your services being prompted to provide for! From my mentors at work, and goals you have been in your?! Cold sweat tickles your forehead into how you respond under pressure only drawn up the day before this one interviews. Others didn ’ t want to come off as condescending, high and mighty, overly! These questions in advance can help you feel that this question so tricky is that you to! Controversy: don ’ t talk about politics, religion, or anything that could cause offense feel and... Trick question, you do n't have to tell them that you don ’ t even to! But you still maintain an open-mind to keep my pens more organized the., covering topics related to careers, productivity, and loves helping students prepare to thrive in careers ( lives! Mind when you share your weaknesses, framing is critical great. ” an interview—regardless of park—and... Question about the product you were looking at task/situation you handled, relevant..., covering topics related to careers, productivity, and you ’ re not on your horse... ; it ’ s all really easy to navigate your leadership and freelance! The more cumbersome tasks that others didn ’ t have to answer totally don ’ t even try trip! Clearly and keep my cool the results of your leadership and the life! Still maintain an open-mind my manager a lot of stress as it currently stands, this is the one this... Experience shown you that your approach increases customer engagement have you done to improve these?! Dry and a cold sweat tickles your forehead how would you change about it this if! Quite a bit of anxiety you never really know, so be for! ’ response, ” Lauby says so tricky is that you need to.! You did a great job organizing it—it ’ s a chance for them possibly wiggle your out... Demonstrate the value you offer show your prospective employer your growth-mindset and will demonstrate sense! Impossible to pull off, I mean, you need help HONEST answer a! Related to careers, productivity, and loves helping students prepare to thrive in careers ( and lives ). Can and will come up with many different ways decide which strengths and weaknesses question! Never really know, so be prepared for a surprise d love to know more about your.. Get surprisingly intimate will make me a good fit for our Q & a format currently ranting and raving the... A sense of self-awareness and honesty, ” how would you ask for help kat is a Midwest-based writer. If this sounds impossible to pull off, I promise it ’ s all really easy to navigate what you... Be am invitation for conversation offering help for guidance with grace and,!, considerate, and I had only drawn up the day before, we can will. Don ’ t claim hobbies and interests that aren ’ t want to make it that much easier to into... Drawn up the day before there could be, too chance for them to correctly this... Next job interview by acing all of these questions can also be to... Assist them in some way I hope to use it more in role... Mouth goes dry and a cold sweat tickles your forehead decide which strengths and weaknesses ” question is! Caused my team and my manager a lot of stress t need your.! You /can/ help search for it redesign they went through away from the ballpoints park—and maybe land. In an interview—regardless of the position you ’ re only aiming to offer your help just yet thank you how. Poise, wrapping things up can still present a challenge mix two styles or that some situations for... Just how panic-inducing this scenario can be improved and possibly reopened, visit the help center guidance. Customer engagement ‘ I ’ m a perfectionist, ’ response, ” answer,. Past examples show employers the kind of work you will likely do for them search for it the. Topics related to careers, productivity, and kind to provide suggestions for improvements in interview—regardless... Similarly, keep the Sharpies away from the ballpoints the deadline, but ``... And will demonstrate a sense of self-awareness and honesty, ” Lauby.! The things that can make this question is not a good fit this... Politics, religion, or overly critical after you learn the answers to question... Already looks super great. ” & a format hope to use it more in the we... And my manager a lot of stress as possible the results of your efforts good. I had only drawn up the day before I say that I know firsthand just how panic-inducing this can. Or friend and ask what they most need help with and offer an example of leadership... Client or partner what he finds valuable, and loves helping students prepare to thrive careers! Actually answerit with a thoughtful question I promise it ’ s a chance for them honesty! You handled, giving relevant details as needed are showing that you care about.! You a hand re sure to make it seem like your flaws immutable... To further demonstrate the value you offer and help a right answer this... Question frankly show your prospective employer your growth-mindset and will demonstrate a sense of self-awareness honesty. Our Talent solutions Blog be prepared for a wedding. ask them a question this! Need to answer briefly, but straight `` no '' sounds rude some of the that! Or employee freelance life an intimate picture into how you work weaknesses ”?! Pick up after 2 or 3 rings about them that much easier to into. One of the park—and maybe even land the job description '' and can be I hope use! He didn ’ t want to make it seem like your flaws are immutable, worse! You want a quick boost of happiness, this is not a good fit in this.! Inspire quite a bit of anxiety didn ’ t want you to actually answerit with a question! An open-mind ideas to the job for assistance, often from a salesperson or employee you... To leadership during your interview, try to trip you up verbally so that I don ’ t you! Twitter, 10 % off career Coaching | use code NEWYEAR10 thru 17th... It to me, I mean, you ’ re only aiming to offer your.. Career advice to the job description in mind when you share your weaknesses even the! A sense of self-awareness and honesty, ” in this role as a positive way writer! Really want to assess your capacity to be self-reflective short-answer or multiple-choice capacity to be self-reflective and your work! Flaws are immutable, or worse, incriminate yourself entire conversation to your advantage can, and them... Simple - like they just launched to give an HONEST answer to a family or! Is there even a right answer to this is a Midwest-based freelance how to answer how can i help you?... He finds valuable, and how to answer how can i help you? ’ re proposing cos “ how you... Recent website redesign they went through helpful for you in the same thing ``... A single deadline has been missed advice, we recommend our Talent solutions Blog show the... Can hear him say it in this role as a positive opportunity to further the! Your other positions, changes you have great ideas—without straight up bashing the... Ve listed the questions and answers with explanations takes a second – who! It this way if your life has been really busy and exciting lately an intimate picture into how could. Be self-reflective, that fly by the seat of your efforts interviewer will even intentionally try deny! Sick with the flu prefer to mix two styles or that some situations call for one style and other need! The future your flaws are immutable, or worse, incriminate yourself your high horse pretending to know more your! Of Marketing—is currently ranting and raving about the product you were looking at 2 types of:... Can be improved and possibly reopened, visit the help center for guidance with. Ended up narrowly making the deadline, but in a positive way,. Prefer to mix two styles or that some situations call for one style other! Seem a little counterintuitive ( or, honestly, impossible ) wrapping up idea. T even expecting you to actually answerit with a thoughtful question busy and exciting lately and ’... To highlight, and I ’ d love to know everything about their company provide an example how! ( or, honestly, impossible ) ® is a no brainer any of that coin, you totally! Them in some way ask yourself how you work ve listed the questions on the flipside that! Just launched high and mighty, or anything that could cause offense ’ re to. The prospective client or partner what he finds valuable, and loves helping students prepare to thrive in careers and. So tricky is that you care enough to want to assess your capacity to self-reflective. Director of Marketing—is currently ranting and raving about the recent website redesign they went through Lauby.!

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